Join TCP’s Alexis Davis at Social Media Week Austin (SMWATX) 2020!

Davis’ session, “Good Service is Good Business: Social Media’s Role In Customer Service,” will highlight ways to use your accounts to deal with unhappy customers, trolls, and everything in between.

In this workshop, attendees will learn the proper ways to interact with disappointed customers in every stage of the buying process, how to avoid admitting fault, and how to use review sites to your advantage.

Attendees will leave the workshop understanding how to properly engage and problem-solve through a number of different examples.

Learn more at smwatx.com/speakers-2020.